HIM Conference

FAQs > HIM 2019 Conference

Getting Ready for HIM 2019

Before the Conference

Make sure you are registered and have your ticket(s). Tickets were sent to the email address provided by the purchaser on HIM’s online ticketing site. You will need to provide a printed or mobile copy of your ticket in order to check-in for the conference.

What if I can't find my ticket?

  • Check your Spam/Junk Mail folder for an email from SimpleTix, our online ticketing service.

  • Contact HIM by Monday, 3/18/19 to have the email link resent. Email info@himonline.org or phone (808) 988-9777.

  • At the conference go to the “Customer Service” table on the 1st Floor Lobby (Thursday evening only) or to Conference Headquarters (3rd Floor) for assistance.

What if I need to buy tickets?

Buy tickets anytime at him2019.org/register—even after the conference begins. Or register at the door.

Can my friends and I register at the conference?

Absolutely. Walk-ins are welcome at Conference Headquarters (3rd floor).

Find out who is speaking and when

Find the full schedule, speaker and seminar information on the HIM website at him2019.org.

Download the HIM App

The HIM App is the BEST way to get the latest updates and any schedule changes and a powerful tool for experiencing HIM 2019. Get notified immediately about schedule changes, learn about speakers, explore seminar descriptions, participate in polls, check out exhibitors AND fill out conference evaluations - all on your phone or tablet. It’s free, paperless, and has features available only on the app.

Download the HIM App at him2019.org/himapp.
*Use the HIM App to enter to win a free registration to HIM 2020!

At the Conference

Begin by checking in…

Check in begins Thursday, 3/21/19 at 5 pm and continues throughout the conference. You will need to present either a printed or mobile copy of your ticket. Each person must have their own ticket to enter. Tickets cannot be shared.

Check in where?

  • THURSDAY Preconference Sessions: 3rd Floor, 8:30 AM

  • THURSDAY 5:00 – 6:30 PM: Ground Floor Lobby

  • ALL OTHER TIMES: Conference Headquarters, 3rd Floor

Youth and Youth Leaders

At check-in you will get a wristband and a name tag. You will need to wear both all 3 days for admission to the youth sessions.

Take-A-Peek Ticket (TAP) Holders

Check-in at least at 30 min before the first session you attend. Opening night, Thursday, 3/21/19, check-in on the first floor in the main lobby. All other times, check-in at Conference Headquarters, 3rd Floor.

In the unforeseen event that you cannot use a ticket at the last minute:

  • Give your ticket to a friend.

  • Sell your ticket to someone else.

  • Bless someone in need by leaving your ticket at Conference Headquarters. Many have done this in the past, and the amazed faces and gratitude of unsuspecting recipients is priceless.

  • For full-time ticket holders only: you may transfer your 2019 ticket to 2020. Please email info@himonline.org by 3/21/19 to request this accommodation.

Conference Notebooks

If you did not purchase a conference notebook with your conference ticket, a limited supply of notebooks will be available onsite for $10 each. Otherwise, please use the HIM App available as a free download at him2019.org/himapp.


Limited parking is available at the Convention Center. Enter on Kalakaua Ave. $10 per exit (cash/credit card). Pay before exiting at the kiosks on the 2nd floor.

The garage can accommodate 690 vehicles and has ADA accessible parking in Row A. Maximum vehicle height is 8’11”. The parking lot opens one hour before and closes one hour after an event. Overnight parking is not allowed. Fee: $10 per entry (cash or credit card). No charge if exiting within 30 min of entering. For more information call (808) 943-3500 or the parking hotline at (808) 943-3081. Traffic and advisory information can be found on radio station 1610 AM.

Parking hints:

  • Parking is limited, so come early to get a space OR plan to park elsewhere and walk to the Convention Center.

  • Be aware that parking will be shared with other events at the Convention Center — such as the Spring Madness Volleyball Tournament on Fri and Sat, Mar 22-23.

  • Please remember that exiting parking at the end of each evening takes extra time.

Will the HIM office be open during the conference?

No. The office will be closed on Wednesday, 3/20/19, and reopen on Tuesday, 3/26/19. Find us during the conference at Conference Headquarters on the 3rd floor.

Can’t wait to see you at HIM 2019!